Service Coordination assists individuals who are eligible for services from the Division of Developmental Disabilities in accessing comprehensive medical, social, educational, and other specialized services. Service Coordinators employed by County Connections are professionals who are trained in the field of Mental Health and other closely related fields. Service Coordinators provide "case management" and are sometimes also referred to as "Case Managers". Each individual who is found eligible for services from the Regional Office is assigned a specific Service Coordinator who will work with that individual to identify, locate, coordinate, and monitor the services that meet the individual's particular needs.
In November 2008 the Macon and Monroe County Senate Bill 40 Boards entered into a partnership with the Department of Mental Health - Division of Developmental Disabilities to provide Targeted Case Management through County Connections Service Coordination Program.
It is the Mission of County Connections Service Coordination Program to positively impact the lives of individuals through support, advocacy, and connection to resources.
County Connections currently serves eight Missouri counties to include Clark, Knox, Lewis, Lincoln, Macon, Monroe, Ralls, and Shelby.